Dear Headless User, due an unplanned deploy, testing on Headless may be affected with intermittent downtimes, causing some tests to possibly fail. This outage is scheduled for about 3 hours maximum, between 7:00pm PDT - 10:00pm PDT on Thursday, August 8, 2019. Things are expected to be back to normal once the deploy has finished. We apologize for the inconvenience.
2020-October-09 Service Incident
Incident
Report for Sauce Labs US East Data Center
Postmortem
Dates:
Friday, October 9th between 8:08 AM and 9:00 AM EDT
What happened:
Customers using our US-EAST data center were unable to start Headless tests on Sauce Labs.
Why it happened:
Our GKE cluster’s control plane was unavailable during the time of the incident and it was unable to schedule new jobs.
How we fixed it:
The cluster underwent self-repair and its control plane became available again.
Resolved
This incident has been resolved.
Monitoring
Headless tests are starting and service is returning to normal. We will continue to monitor the situation.
Update
We are continuing to investigate this issue.
Investigating
Headless tests are not starting. We are investigating.
This incident affected: Headless Testing.