Saturday, January 23, 2021 1:32 - 3:45 EST
Customers using Sauce Headless experienced elevated wait times and an increased rate of tests unexpectedly terminating.
Our Google Kubernetes Engine (GKE) cluster underwent automated upgrades during the incident window, causing services to unexpectedly terminate.
The automated cluster upgrade was completed and service returned to normal operations.
We’re adjusting maintenance windows to reduce customer impact. We’re increasing system robustness by adding graceful shutdown mechanisms and creating a highly available setup for identified services.