Dear Headless User, due an unplanned deploy, testing on Headless may be affected with intermittent downtimes, causing some tests to possibly fail. This outage is scheduled for about 3 hours maximum, between 7:00pm PDT - 10:00pm PDT on Thursday, August 8, 2019. Things are expected to be back to normal once the deploy has finished. We apologize for the inconvenience.
Incident Report for Sauce Labs US East Data Center


Wednesday, October 14, 2020 7:00 pm ET - Thursday, October 15, 2020 1:40 am ET

What happened:

Customers experienced elevated wait times and increased rate of tests unexpectedly terminating from approximately 7:00 pm to 11:00 pm.

Why it happened:

Our GKE cluster underwent automated upgrades during the incident window which caused services to be unexpectedly terminated.

How we fixed it:

Automated cluster upgrade completed and service returned to normal operations.

What we are doing to prevent it from happening again:

We’re adjusting maintenance windows to reduce customer impact. We’re also investigating increasing system robustness to handle cluster interruptions.

Posted Nov 09, 2020 - 11:26 EST

The issues is resolved, Headless (us-east-1) testing should be back to normal.
Posted Oct 15, 2020 - 00:58 EDT
Headless tests (us-east-1) have a small chance to error while starting. We've identified the issue and are monitoring, but errors still may occur.
Posted Oct 14, 2020 - 21:42 EDT
This incident affected: Headless Testing.