Wednesday, October 14, 2020 7:00 pm ET - Thursday, October 15, 2020 1:40 am ET
Customers experienced elevated wait times and increased rate of tests unexpectedly terminating from approximately 7:00 pm to 11:00 pm.
Our GKE cluster underwent automated upgrades during the incident window which caused services to be unexpectedly terminated.
Automated cluster upgrade completed and service returned to normal operations.
We’re adjusting maintenance windows to reduce customer impact. We’re also investigating increasing system robustness to handle cluster interruptions.